Privacy Policy

What we collect

Your name, email, phone number and delivery address when you place an order, plus basic website usage data.

How we use it

To process and deliver your order, send order and shipping updates, answer your questions and improve our store. If you agree, we may also send you offers, and you can unsubscribe at any time.

Payments

Payments are handled securely by our payment providers. We never see or store your full card details.

Sharing

We only share your details with the service providers needed to run our store, such as payment, delivery and review partners. We never sell your information.

Cookies

Our website uses cookies to keep your cart working, understand how the site is used and measure our advertising.

Advertising with Meta

We use the Meta Pixel on our website, and Shopify shares checkout and purchase activity with Meta (Facebook and Instagram). This includes the pages you visit, items you add to your cart, purchases and, at checkout, details such as your email or phone number in a protected (hashed) form. Meta uses this to measure and improve our ads.

Visitors from regions that require consent are asked first and tracking only starts if they accept. You can change your choice anytime with the Cookie settings link in our footer, manage your Off-Facebook Activity in your Facebook settings, or email us to opt out.

Your rights

You can ask to see, correct or delete your personal information at any time by emailing support@thepowabra.co.za.